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Q: Why should I choose Award Property Management?
A: We are a detail-oriented company with over 35 years of experience in residential property management. With Award Property Management, we provide reliable, efficient property management services that you can trust.
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Q: How long is a lease term?
A: A typical lease term is 12 months. After the original lease period, renewals or extensions are possible.
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Q: How do you handle maintenance requests?
A: Our Tenants can submit a maintenance request online via our website or in person at our office.
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Q: Do you handle problems late at night and during weekends?
A: Yes, we have an after-hour’s emergency contact number. You can be at peace knowing that we have a 24-hour contact service for all of our Tenants.
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Q: Can I have a pet?
A: Each property has a different pet policy. If the property allows pets, a pet deposit and pet fee will be required before move-in. Contact us for more details.
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Q: How old do I have to be to apply?
A: You must be 18 years of age or older to apply.
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Q: How do I pay rent?
A: The most preferred way to pay rent is on our website. You can also pay in person, at our office, during business hours, or mail your rent payment to our office.
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Q: How do I give my 30-day vacate notice?
A: Once you contact us in advance prior to your 30-days before your lease expires that you will be vacating at the end of your lease term we can email you our required NOTICE OF TENANT’S INTENT TO VACATE or you may come into the office to complete one. The vacate notice will be effective on the last day of the month following the month in which the notice is given.
